If you do not agree to these terms, please refrain from using our website or services.
You must be of legal age in your jurisdiction to access or use this website and to purchase any of our products or services.
Submitting an order and/or payment constitutes your acceptance of these terms and your agreement to be legally bound by them.
2. Definitions:Clients must review our Refund Policy, Revision Policy, and other key service terms before placing an order.
Services are fulfilled based on the requirements provided at the time of order confirmation.
4. Returns Policy:Due to the custom nature of our services, returns are not accepted. However, if a product does not meet the original order specifications, we offer revisions or rework at no additional cost.
5. Revision Policy:Each package comes with a specific revision window, typically 5–10 business days after the “Waiting for Customer Approval” status is reached.
Revision requests must relate to the original project requirements and be communicated through your assigned Project Manager.
Clients are free to modify the final content themselves prior to publishing.
6. Refund Policy:Refunds are not issued for:
If late due to company error and after three contact attempts, a 50% refund may be granted.
Delays due to client-side issues are not eligible for compensation.
Inadequate Delivery:Clients must document at least three revision requests and attempt resolution with our team over a two-week period to be eligible for a refund.
7. Communication Policy:All communication must occur via:
We are not responsible for any communication outside these channels. Clients should ignore emails or phone calls from unverified sources.